MCP100 IndexCRM & Customer Operations
MCP100 SelectedFirst-party MCP

intercom

by ecosystem:intercom

Updated July 30, 2026 · Reviewed July 30, 2026

CRM & Customer OperationsProfessional ServicesRetail & E-commerce

MCP100 verdict

Work with authorized Intercom conversations, contacts, and help-center articles.

MCP100 Assessment

Editorial verdict

Work with authorized Intercom conversations, contacts, and help-center articles.

Reviewed 2026-07-30 · Next review 2026-10-30

Task Fit

Mapped

Specialized workflows

Trust

Reviewed

A dated editorial review is published on the MCP detail page.

Maintenance

Date unavailable

No dated repository or package update is currently stored.

Popularity

Signals unavailable

No independently comparable adoption metric is currently stored.

Best for

  • Customer-support investigation and knowledge workflows in Intercom.

Not ideal for

  • Teams outside the publisher ecosystem or without least-privilege credentials

Avoid if

  • The connected identity is broader than the task requires
  • Tool calls cannot be reviewed before consequential mutations

Trade-offs

  • Availability is limited to US-hosted workspaces, and support conversations can contain personal data.

Evidence scope

Evidence

Current source snapshot

Popularity

No MCP-specific repository metric is stored

No MCP-specific package metric is stored

Stars observation date unavailable · Downloads observation date unavailable

The publisher provides a hosted implementation without a separate public repository metric.

The publisher does not document a separate comparable package metric for this implementation.

Maintenance

Publisher activity observed 2026-07-30T19:00:00.000Z

Current source snapshot

Trust review

Source relationship: First-party MCP

Reviewed 2026-07-30 · Next review 2026-10-30