MCP100 Assessment

Editorial verdict

Recommended for ServiceNow teams that can define narrow server capabilities, restrict authenticated roles, and require approval for record or workflow mutations.

Reviewed July 24, 2026

Task Fit

Mapped

Specialized workflows

Trust

Reviewed

A dated editorial review is published on the MCP detail page.

Maintenance

Date unavailable

No dated repository or package update is currently stored.

Popularity

Signals unavailable

No independently comparable adoption metric is currently stored.

Best for

Connect compatible AI clients to ServiceNow's documented MCP capabilities.

Not ideal for

Users who need a fully reviewed MCP100 recommendation today

Avoid if

Permissions, credentials, and connected data cannot be tested with least privilege

Trade-offs

Publisher attribution supports discovery, but does not replace an independent permissions and usability review.

Evidence scope

Evidence

Current source snapshot

Popularity

No MCP-specific repository metric is stored

No MCP-specific package metric is stored

Stars observation date unavailable · Downloads observation date unavailable

Hosted MCP/service has no reviewed public MCP-specific repository metric; do not substitute parent-product or sibling implementation stars.

Hosted MCP/service has no reviewed comparable public MCP-specific package-download metric.

Maintenance

Publisher activity observed September 24, 2026

Current source snapshot

Trust review

Source relationship: First-party MCP

Reviewed July 24, 2026

Sources

Official setup docs ↗

Supporting evidence (2)

Evidence source — www.servicenow.com/community/itsm-blog/servicenow-launches-out-of-the-box-mcp-servers-for-claude/ba-p/3596376 ↗Evidence source — www.servicenow.com/products/now-assist/ai-agents/mcp-server.html ↗

Evidence-backed setup

Install & Agents

Choose your MCP client. A client connects to the MCP server; the language model is selected inside that client. Only stored, source-backed configurations are shown.

Claude Code

Streamable HTTP

MCP100 logic checked

claude mcp add --transport http servicenow "https://YOUR_INSTANCE.service-now.com/sncapps/mcp-server/mcp/YOUR_SERVER"

The publisher connection details were combined with this client's official MCP transport configuration; installation was not executed by MCP100.

Verify safely: Reconnect Claude Code, complete the publisher OAuth or authentication flow if prompted, confirm servicenow tools are listed, and perform one read-only test.

Uninstall and revoke

Remove servicenow from Claude Code, clear its stored MCP OAuth credentials, and revoke the publisher authorization if it is no longer needed.

Evidence & methodology

Publisher-documented setup is not the same as MCP100 execution testing. “MCP100 logic checked” means the stored configuration shape was reviewed, not that third-party MCP software was run.

Evidence checked 2026-07-24

Evidence 1 ↗Evidence 2 ↗

Capability

What it does

Connect compatible AI clients to ServiceNow's documented MCP capabilities.

Automation & WorkflowsProfessional Services

Representative uses

Connect compatible AI clients to ServiceNow's documented MCP capabilities.

Important limits

Users who need a fully reviewed MCP100 recommendation today

ToolsDocumented capabilitiesView tools

REST API Tools
Expose selected ServiceNow REST API capabilities as MCP tools for structured platform and application operations.
Action Tools
Turn reusable ServiceNow Actions into agent-callable tools so existing automation logic can be invoked through MCP.
Knowledge Graph Tools
Expose selected Knowledge Graph capabilities so agents can retrieve governed enterprise knowledge through the configured server.
Subflow Tools
Publish ServiceNow Subflows as MCP tools for reusable multi-step workflows and process automation.
Now Assist Skill Tools
Expose supported Now Assist skills—including eligible custom skills—as MCP tools when administrators choose them for a server.

Profile: Admin-configured ServiceNow MCP Server Console Each server is admin-assembled from REST API, Action, Knowledge Graph, Subflow and Now Assist skill tools, and administrators can control exposed inputs.

Source: Official documentation

Context Footprint

Varies by configuration

Estimated token footprint of the MCP tool schemas exposed to the agent.

Admin-configured ServiceNow MCP Server Console

Reviewed access

Access & risk

Review the exact access boundary before connecting this MCP to accounts, credentials, or sensitive data.

Authentication: Follow only the publisher source; credential storage, scopes, and revocation remain under review.
Permissions: Exact permissions and read/write boundaries have not completed MCP100 review.
Data handling: Candidate-specific retention, subprocess, telemetry, and model-data behavior remain review items.
Cost: Publisher plans, API usage, infrastructure, or per-action charges may apply; MCP100 has not published a cost conclusion.
Risk and cautions: Use a test account, least privilege, read-only controls where available, and explicit approval for mutations. ServiceNow AI Gateway can provide an additional governance layer where it is configured; it is not intrinsic to every out-of-the-box MCP server.

Related reviewed MCPs

Other options

monday.com MCP

MCP100 Recommended

Connect compatible AI clients to monday.com's documented MCP capabilities.

Choose this instead if

Choose monday.com MCP instead if connect compatible AI clients to monday.com's documented MCP capabilities.

Use monday.com boards, work items, documents, and platform GraphQL through hosted MCP tools.

Compare with ServiceNow MCP Server View monday.com MCP details

Asana MCP

MCP100 Recommended

Read and manage Asana workspaces, tasks, projects, portfolios, and reports.

Choose this instead if

Choose Asana MCP instead if read and manage Asana workspaces, tasks, projects, portfolios, and reports.

Read and manage Asana workspaces, tasks, projects, portfolios, and reports.

Compare with ServiceNow MCP Server View Asana MCP details

tableau

MCP100 Recommended

Explore Tableau sites, workbooks, data sources, metadata, and governed analytics.

Choose this instead if

Choose tableau instead if business-intelligence discovery and analysis using authorized Tableau content.

Explore Tableau sites, workbooks, data sources, metadata, and governed analytics.

Compare with ServiceNow MCP Server View tableau details

Read publisher documentation

Publisher documentation

MCP100 source-backed summary

A concise MCP100 summary built from the reviewed publisher sources. It is not a publisher README; use the original link for the latest full documentation.

View original documentation ↗

ServiceNow MCP Server

Connect compatible AI clients to ServiceNow's documented MCP capabilities.

What it can help with

Connect compatible AI clients to ServiceNow's documented MCP capabilities.

Important limits

Users who need a fully reviewed MCP100 recommendation today

Loading optional publisher documentation…

FAQ

What can ServiceNow MCP do?

Connect compatible AI clients to ServiceNow's documented MCP capabilities.

Can ServiceNow MCP read or change ServiceNow records and workflows?

Yes, when those record or workflow tools are exposed by the configured ServiceNow MCP server and allowed by the authenticated ServiceNow role. The exact surface is server-configuration and permission dependent.

Does ServiceNow MCP work with Claude Code?

Yes. MCP100 reviewed an evidence-backed setup for Claude Code, but has not independently verified it with a live runtime test.

How does ServiceNow MCP authenticate?

Follow only the publisher source; credential storage, scopes, and revocation remain under review.

What enterprise data can an AI agent access through ServiceNow MCP?

Candidate-specific retention, subprocess, telemetry, and model-data behavior remain review items.

Is this an official MCP?

ServiceNow is listed as First-party MCP in MCP100’s current evidence.

Current official resources:

Publisher documentation ↗